Why does responsible gaming matter?
Playing at b9999 is about more than winning or losing — it's about having fun. But like any form of entertainment, balance matters. b9999 believes responsible gaming isn't just a policy — it's a commitment we make to every one of our players.
Online gaming and betting are growing rapidly in popularity across Bangladesh — but so is the risk of addiction. b9999 takes this seriously and has put in place a range of effective measures to protect every player. Responsible gaming means understanding your budget, managing your time, and keeping gaming a healthy part of your life.
We want you to enjoy every session — free from stress or anxiety. That's why b9999 puts all the tools you need right in your hands, so you can set your own limits and play on your own terms.
Our Responsible Gaming Features
Set a deposit limit
You can set exactly how much you want to deposit per day, week, or month. Once a limit is in place, it's enforced automatically — so overspending isn't an option.
Session Time Limit
Set a limit on how long you play in one sitting. b9999 sends automatic reminders when the time is up and gives you the option to end your session.
Cooling-Off Period
If you feel like you need a break, you can take a temporary pause for 24 hours, 7 days, or 30 days. Your account remains active during this time, but betting is completely disabled.
Self-Exclusion
If you feel you need to stay away for an extended period, you can activate Self-Exclusion for anywhere between 6 months and 5 years. During this time, creating a new account and logging in will be completely blocked.
Betting History & Tracking
View your full betting and deposit history. See exactly how much you've spent and how much time you've played — all transparently available so you can understand your own habits.
Expert Support & Counselling
If you feel like you are losing control over your gaming, the b9999 Support team will help connect you with professional support and counselling referrals. Your privacy is fully protected.
Ask yourself — are you at risk?
Read through the questions below carefully. If you answer "yes" to more than two, consider reaching out for help.
Do you find yourself spending more than your budget and regretting it later?
Do you feel the urge to place more bets to try to win back money you have lost?
Are thoughts of gaming causing you to neglect sleep, work, or family?
Have you tried to stop playing but couldn't?
Are you hiding your gaming activity from family or friends?
Do you feel irritable, anxious, or restless when you can't play?
Our Responsible Gaming Policy
1Age Verification & Minor Protection
B9999 is strictly prohibited for anyone under 18. Age verification is mandatory at registration, and identity is confirmed through the KYC process using a national ID or birth certificate. No minor may open an account or place bets.
- Age verification is required at registration.
- Suspicious accounts are verified immediately and closed if necessary.
- Family members may use parental control software to manage access.
2Limit Setting & Control Tools
B9999 gives you direct control over the following limits. Any reduction takes effect immediately, while increases come with a 24–72 hour reflection period.
| Limit Type | Duration | Description |
|---|---|---|
| Deposit limit | Daily / Weekly / Monthly | Set the maximum amount you want to deposit |
| Betting Limits | Daily / Weekly | Maximum bet amount per session |
| Loss limit | Daily / Weekly / Monthly | Loss threshold that automatically ends your session |
| Session Time Limit | Per session | Maximum session duration |
| Login Limits | Daily | Maximum daily login frequency |
3Self-Exclusion Program
Self-Exclusion allows you to completely block your own access to b9999 for a set period of time. Once activated:
- Your account will be completely deactivated.
- Logging in will not be possible.
- You will not receive any promotional messages or bonus offers.
- No appeals will be accepted until the specified period has ended.
- Activating Self-Exclusion is straightforward — but a 7-day reflection period is required before it can be cancelled.
4Reality Checks & Reminders
B9999 sends you regular reminders showing how long you've been playing and how much you've spent. These prompts help you stay informed and make conscious decisions.
- Session time notifications every 30/60 minutes.
- Alert when you reach 80% of your deposit limit.
- Rest reminders during extended sessions.
- A monthly spending summary is sent to your email.
5Staff Training & Awareness
B9999's customer support team is specially trained in responsible gaming. They can identify signs of problematic behavior and guide users toward the right help when needed. Our support team will never pressure any user to deposit more.
How do I set a limit?
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1
Log in to your account
Sign in to your b9999 account securely.
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2
Go to profile settings
Click the profile icon in the top right corner and select the "Responsible Gaming" option.
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3
Select Limit Type
Choose from deposit, betting, loss, or session time — whichever limit you need.
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4
Set an amount or time
Enter your preferred limit and select a duration.
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5
Confirm
Confirm your limit — it will take effect immediately.
Frequently Asked Questions (FAQ)
Play safe, play happy
Join b9999 and take full advantage of our responsible gaming features. Your safety is our top priority.
Register now Download the app